Based in the Veterans Affairs Philadelphia Regional Office, responsible for Data Center Information Management related to 14 regional data centers including the Core data center.
Technical leadership, team management, and strategic roadmap creation and execution for the collaboration and IT Service Management portfolio of applications.
Led the infrastructure operation and support organization providing management, service delivery, and continuous improvement strategies. Partnered with enterprise architecture and PMO on decisions and project execution.
20 years of hands-on technical leadership delivering IT strategy, business solutions, and managed IT services. Uses mastery of operations, infrastructure, and software development to mitigate risks while accelerating project completion and delivering best in class IT Services. Builds and leads highly effective cross-functional teams while managing vendors and strategic partners.
Vice President of Customer Service
President at IDP
President at 4TelecomHelp