Technology Leader

Experience

2019 - Present

Infrastructure Project Manager

Based in the Veterans Affairs Philadelphia Regional Office, responsible for Data Center Information Management related to 14 regional data centers including the Core data center. 

2013 - 2019

Senior IT Manager - Collaboration

Technical leadership, team management, and strategic roadmap creation and execution for the collaboration and IT Service Management portfolio of applications.

2006 - 2013

Senior IT Manager - Production

Led the infrastructure operation and support organization providing management, service delivery, and continuous improvement strategies. Partnered with enterprise architecture and PMO on decisions and project execution.

About Me

20 years of hands-on technical leadership delivering IT strategy, business solutions, and managed IT services. Uses mastery of operations, infrastructure, and software development to mitigate risks while accelerating project completion and delivering best in class IT Services.  Builds and leads highly effective cross-functional teams while managing vendors and strategic partners.

Education

2013

MBA, Saint Joseph's University

1996

BA Communication, West Chester University

Certificates

2020

Six Sigma Lean Black Belt in IT

2019

Knowledge-Centered Service (KCS) v6

ITIL 4 Foundation

2017

Agile SCRUM Master

Contact

Les Konkoly

Vice President of Customer Service
leskonkoly@comcast.net 

Frank Giardina

President at IDP
fgiardina@idpnet.com

Chad Parnis

President at 4TelecomHelp
chadparnis@gmail.com